Refund policy

Last updated: October 26, 2026

At Daily Wellness Company, your health and safety come first. Because our products are dietary supplements, we are unable to accept returns or offer refunds once an order has shipped, for hygiene and safety reasons. The only exceptions are orders that arrive damaged or defective and orders that are lost in transit, as described below.

Damaged or defective products

If your order arrives damaged or defective, please contact us within 7 days of delivery at contact@dailywellness-company.com. Include your order number and clear photos showing the damage or defect.

Once your claim is reviewed and approved, we will send you a replacement or issue a full refund to your original payment method. Approved refunds are processed within 4–7 working days. Your bank or card provider may take a few additional days to show the refund on your statement.

Orders lost in transit

If your order has not arrived within 10 business days after the end of the estimated delivery window, please contact us. Once the carrier confirms the package is lost, we will offer you a replacement or a full refund. Approved refunds are typically processed within 4–7 working days.

Packages marked as delivered

We are not responsible for packages that the carrier confirms as delivered to the shipping address provided at checkout. If this happens, we will share the delivery confirmation, tracking details and carrier information so you can follow up with the carrier directly.

Incorrect addresses

Please check your shipping address before placing your order. We cannot offer a refund or free replacement for orders shipped to an incorrect or incomplete address entered at checkout.

Subscriptions

Subscription orders follow this same policy. To stop future subscription deliveries, please see our Cancellation policy.

Contact us

For any questions about this policy, email contact@dailywellness-company.com or call +1 740-557-5132. Daily Wellness Company, 30 N Gould St, STE R, Sheridan, WY 82801, United States.